LEGAL INFORMATION
Contractual Terms of Use of the CONNECTED RE platform.
If you browse or otherwise access any content or data on the CONNECTED RE platform (including its website, mobile site or apps), you agree to be bound by these terms.
These terms of use form the basis on which you may access and use our platform, including its websites, any subdomains of those websites, mobile sites, apps, APIs and widgets (together called “our platform” in these terms).
We reserve the right to change any or all of our terms of use or other conditions for using our platform at any time by publishing the new terms or conditions on our website. Your use of our platform constitutes your acceptance of those terms. Should you object to any of our terms of use or other notices on our platform your sole option is to immediately cease your use of our platform.
We do not warrant that content, links, or subdomains contained on, or associated with our website will be available and accessible to you at all times. We may change the path or location of a link or sub-domain, or redirect content contained within a link or subdomain on our website at any time without prior notice to you. We do not warrant that any links that you forward will remain constant at the time that you forward or share them, as they are subject to change at any time without notice to you.
Information on our platform and in any CONNECTED RE publication should not be regarded as a substitute for professional legal, financial or real estate advice.
CONNECTED RE is a associated with Connected RE Pty Ltd Pty Ltd is responsible for maintaining our platform and all CONNECTED RE publications make no warranty as to the accuracy or reliability of the information contained therein (including, but not limited to, any content or information generated on our platform by or on behalf of CONNECTED RE, and any Third Party Content on our website) and CONNECTED RE and its related entities, directors, officers and agents disclaim all liability and responsibility for any direct or indirect loss or damage which may be suffered by any recipient through relying on anything contained in or omitted from our platform or publications.
Restrictions on use of websites
In accessing or using our platform you agree that you will not:
(a) use any automated device, software, process or means to access, retrieve, scrape, or index our platform or any content on our website;
(b) use any device, software, process or means to interfere or attempt to interfere with the proper working on our website;
(c) undertake any action that will impose a burden or make excessive traffic demands on our infrastructure that we deem, in our sole discretion to be unreasonable or disproportionate site usage;
(d) use or index any content or data on our platform for purposes of:
(i) constructing or populating a searchable database of properties,
(ii) building a database of property information; or
(iii) competing with us in any manner that we have not specifically authorised;
(e) transmit spam, chain letters, contests, junk email, surveys, or other mass messaging, whether commercial in nature or not;
(f) use our platform or any content from our platform in any manner which is, in our sole discretion, not reasonable and / or not for the purpose which it is made available;
(g) violate the rights of any person, including copyright, trade secret, privacy right, or any other intellectual property or proprietary right;
(h) pose as any person or entity or attempt to solicit money, passwords or personal information from any person;
(i) act in violation of any Term of Use or other condition posed by us or any applicable law;
(j) reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit our platform or any content on our website, except as expressly authorised by us; or
(k) transmit or attempt to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature.
(l) submitting an offer for a rental property or property for sale does not confirm ownership or confirmation of any property.
We reserve the right to exercise whatever means we deem necessary to prevent unauthorised access to or use of our website, including, but not limited to, instituting technological barriers, or reporting your conduct to any person or entity.
Copyright
The subject matter on and accessible from our platform and publications is copyright. Apart from fair dealing permitted by the Copyright Act 1968, CONNECTED RE grants visitors to the site permission to download copyright material only for private and non-commercial purposes. For reproduction or use of CONNECTED RE copyright material beyond such use, written permission must be obtained directly from CONNECTED RE or the relevant copyright owner. If given, permission will be subject to the requirement that the copyright owner’s name and interest in the material be acknowledged when the material is reproduced or quoted, in whole or in part.
Third party links and advertising
Our platform often includes advertisements, hyperlinks and pointers to websites operated by third parties. Links to third party websites include, without limitation, links to our platform of some of our real estate agency customers. Those third party websites do not form part of our platform and are not under the control of or the responsibility of CONNECTED RE. When you link to those websites you leave our platform and do so entirely at your own risk. CONNECTED RE and its related entities make no warranty as to the accuracy or reliability of the information contained on any third party websites, and CONNECTED RE and its related entities, directors, officers and agents disclaim all liability and responsibility for any direct or indirect loss or damage which may be suffered by you through relying on anything contained on or omitted from such third party websites. A display of advertising does not imply an endorsement or recommendation by CONNECTED RE.
Contributions
In this section ‘Contributions’, means information including data, text, video, still images, audio or other material that CONNECTED RE has permitted you to host, share, publish, post, store or upload on our platform as permitted under these terms.
CONNECTED RE may at any time, without liability to you, remove, alter or disable access to any or all of your Contributions in its sole discretion without prior notice to you. Without limiting the previous sentence, CONNECTED RE may remove or disable access to any or all your Contributions if it considers that:
(a) those Contributions are in breach of any law or regulation;
(b) those Contributions infringe the intellectual property rights of any third party;
(c) it is required to do so by a regulatory body or any relevant authority pursuant to an interim or final take-down notice;
(d) those Contributions are:
(i) misleading or deceptive;
(ii) inappropriate having regard to the purpose of our platform;
(iii) likely to cause offence;
(iv) materially incorrect;
(v) obscene;
(vi) defamatory;
(vii) otherwise unlawful; or
(viii) corrupted, due to the presence of a virus or other disabling code.
You retain all of your ownership rights in your Contributions. CONNECTED RE is under no obligation to treat your Contributions as proprietary information.
To the extent that any Contributions are proprietary in nature, you grant CONNECTED RE a worldwide, nonexclusive, royalty-free, perpetual, transferable and irrevocable licence to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and display and publicly perform your Contributions throughout the world in any medium, whether currently in existence or not. You also grant each user of our platform a nonexclusive licence to use, reproduce, adapt, translate, distribute, prepare derivative works of, display and perform your Contributions as permitted by CONNECTED RE and these terms.
You grant CONNECTED RE, in respect of Contributions to its website the right to use your name or the name you submit with the Contribution, and, the right to represent and warrant that:
(a) you own and control all of the rights to the Contributions; or
(b) you have the lawful right including all necessary licences, rights, consents, and permissions to use and authorise CONNECTED RE to display the Contributions.
For any Contributions that you may retain moral rights in, you declare that:
(a) you do not require that any personally identifying information be used in connection with the Contribution, or any derivative work, upgrade or update of the Contribution; and
(b) You understand that when accessing our platform, you may be exposed to the Contributions of other users of our platform. You acknowledge and agree that CONNECTED RE does not have control of and is not responsible for these other Contributions. You release CONNECTED RE from any claims that you could assert against CONNECTED RE relating to or in connection with these other Contributions.
You represent and warrant that:
(a) you have the lawful right including all necessary licences, rights, consents, and permissions to use and authorise CONNECTED RE to display your Contributions; and
(b) you will not make any Contributions that:
(i) infringe the intellectual property rights of any third party, and you agree to pay all royalties, fees or other monies payable by reason of any Contributions made by you;
(ii) are misleading or deceptive;
(iii) are materially incorrect;
(iv) are likely to cause offence;
(v) directly or indirectly involve the advertising or marketing of any products or services;
(vi) are obscene, including pornographic, hateful, racially or ethnically offensive material;
(vii) are defamatory;
(viii) are otherwise unlawful or encourage unlawful conduct; or
(ix) are otherwise inappropriate having regard to the purpose of our platform.
Third Party Content
Our platform contains content provided to CONNECTED RE by other parties (Third Party Content). CONNECTED RE does not have a practice of monitoring or making inquiries about Third Party Content. CONNECTED RE is not responsible for, does not endorse and makes no representations either expressly or impliedly concerning Third Party Content. Third Party Content does not represent the views of CONNECTED RE. You rely on Third Party Content completely at your own risk.
Platform providers
Our apps are provided subject to the platform or software provider’s terms.
(a) Apple
If you download one of our apps through iTunes, you acknowledge that these terms incorporate an end user licence agreement between you and CONNECTED RE. The end user licence agreement is between us and you – it is not an agreement between Apple Inc. (Apple) and you.
We grant you a non-transferable licence to use the app on any iPhone or iPod touch that you own or control. You must comply with the Usage Rules in the App Store Terms.
You acknowledge that:
· CONNECTED RE (not Apple) is solely responsible for the app and its contents; and
· Apple is not required to provide maintenance or support services for the app.
If the app fails to comply with a warranty (if any), you may notify Apple and Apple will refund the app purchase price to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. Any other claims, losses, liabilities, damages, costs or expenses attributable to a warranty failure (if any) is our responsibility.
We are (and Apple is not) responsible for:
· addressing any claims by you or any third party relating to the app or your possession or use of the app, including (but not limited to): (i) product liability claims; (ii) failure of the app to conform to any applicable legal or regulatory requirement; and (iii) claims under consumer protection or similar legislation; and
· investigating, defending, settling and discharging any third party claim that the app or your possession or use of the app infringes that third party’s intellectual property rights.
You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
If you have any questions, complaints or claims you can contact us at hello@sign.connectedmedia.live, via the ‘feedback’ option on the app Settings
You acknowledge and agree that Apple and its subsidiaries are third party beneficiaries of this end user licence agreement and that, your acceptance of these terms (and this end user licence agreement), gives Apple (and you accept that Apple has) the right to enforce the end user licence agreement against you as a third party beneficiary of the agreement.
(b) Android
Apps accessible via Android devices include software from The Android Open Source Project Copyright (c) 2005-2008, The Android Open Source Project. Licensed under the Apache License, Version 2.0 (the “License”); you may not use this file except in compliance with the License. Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.
Property Reports
If you request a property or suburb report or price estimate (Property Report) via our platform, you consent to the use of your email address for the purposes described in our Privacy Policy. Property Reports are of a general nature only, based on historical data and will not take into account the potential impact of external factors (such as changes in the economy, future planned infrastructure, regulation, environment or the property market) which may affect the value of the property. Property Reports should not be regarded as advice or relied upon by you or any other person and we recommend that you seek professional advice before making any property decisions. In providing a Property Report, we do not act as an agent for you or any real estate professional involved in preparation of the report. For the avoidance of doubt, indicated sections of Property Reports and sections provided by real estate professionals (including any price estimate) are deemed to be Third Party Content for the purposes of the section immediately above.
Editorial content
Any editorial content or articles on our site are of a general nature only and do not consider your personal objectives, financial situation or particular needs. Editorial content should not be regarded as advice or relied upon by you or any other person and we recommend that you seek professional advice before acting on the content. For the avoidance of doubt, editorial content provided by third party authors that are not employed by us is deemed to be Third Party Content for the purposes of the
Further warranties
You represent and warrant that:
(a) your use of our platform will comply at all times with these terms and any directions we make to you in relation to your use of our platform from time to time;
(b) you will make sure that you keep your username and password by which you access ‘CONNECTED RE’ confidential and secure at all times; and
(c) you accept all liability for any unauthorised use of any username and password issued except for unauthorised use resulting from any negligent act or omission legally attributable to CONNECTED RE.
Indemnity
You agree to indemnify and hold CONNECTED RE and its affiliates (and their officers, agents, partners and employees) harmless against any and all loss, liability, claim or demand (including reasonable attorneys’ fees) arising out of, or in connection with your use of and access to our platform or making Contributions not in accordance with these terms.
Policy for linking to our website
You may only link to content on our platform if we consent. If we do allow you to link to our platform, it is on condition that you do not:
(a) attribute a link to CONNECTED RE content as being a link to your own or someone else’s content (for example, use your own logo to link to our content);
(b) attribute a link to our site and then link somewhere else;
(c) frame our content in such a way as to present it as your own or as belonging to anyone other than us or our licensors; or
(d) link to our content as part of a website that aggregates property listings and/or information or competes with us in any manner.
We reserve the right to require that you do not link to our content and we may exercise this right by giving notice to you. We reserve complete discretion in relation to our exercise of this right, which may be due to the matters or circumstances above, or any other matter or circumstance we consider is reasonable.
Limitation of liability
Certain rights and remedies may be available under the Competition and Consumer Act 2010 (Cth) similar legislation of other States or Territories and may not be permitted to be excluded, restricted or modified. Apart from those that cannot be excluded. To the extent permitted by law, our liability for breach of any implied warranty or condition that cannot be excluded is restricted, at our option to: the re-supply of services or payment of the cost of re-supply of services; or the replacement or repair of goods or payment of the cost of replacement or repair.
IN NO EVENT SHALL CONNECTED RE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF CUSTOMERS, LOSS OF CAPITAL, DOWNTIME COSTS, LOSS OF PROFIT, LOSS OF OR DAMAGE TO REPUTATION, LOSS UNDER OR IN RELATION TO ANY OTHER CONTRACT, LOSS OF DATA, LOSS OF USE OF DATA, LOSS OF ANTICIPATED SAVINGS OR BENEFITS SUFFERED OR INCURRED BY OR AWARDED AGAINST YOU UNDER OR IN ANY WAY CONNECTED WITH THIS AGREEMENT OR THE WEBSITES. NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, THE AGGREGATE LIABILITY OF CONNECTED RE GROUP LTD AND ITS RELATED ENTITIES TO YOU FOR ANY CAUSE OF ACTION WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO $100.00.
Jurisdiction
Your use of our platform, these terms, and all of our legal terms and notices will be governed by and construed in accordance with the laws of Australia and by using our platform you irrevocably and unconditionally submit to the jurisdiction of the courts of all Australian States and Territories.
Privacy Policy
INTRODUCTION
CONNECTED RE Pty Ltd (CONNECTED RE) operates the following websites across desktop, mobile, tablet and apps (including any subdomains):
· CONNECTED RE;
· CONNECTED RE App
· CONNECTED RE-REALESTATE
collectively known as the “Websites” in this Privacy Policy.
Connected RE Pty Ltd Pty Ltd (“CONNECTED RE) operates the above websites (“CONNECTED RE REALESTATE“). CONNECTED RE is a subsidiary of Connected RE Pty Ltd Pty Ltd.
CONNECTED RE and Connected RE Pty Ltd pty Ltd Group are together known as “CONNECTED RE” or “we”, “our” and “us” in this Privacy Policy (unless the context requires), except in relation to the Credit Reporting Policy where “CONNECTED RE” or “we”, “our” and “us” refer only to CONNECTED RE.
This Privacy Policy sets out the manner in which we collect, use, disclose and manage personal information. By using the Websites and the CONNECTED RE Group Website, subscribing to our services or entering into an agreement with us in relation to the Websites, you are taken to have read, and agreed to the collection, use, disclosure and handling of your personal information in accordance with this Privacy Policy.
We may modify this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes. If you are a customer and the modification would result in a material change to either party’s rights or obligations and, for that reason, may cause you material detriment, we will give you at least 30 days’ written notice via email before the modification is to take effect and you may terminate your agreement with us during this period if you consider that the modification will cause you material detriment. For non-material changes we make that would not cause material detriment to a customer, we will give customers at least 30 days’ written notice via their email , before the modification is to take effect, but customers may not terminate as a result of this modification during this period.
RESPECTING INFORMATION PRIVACY
We recognise the importance of protecting personal information. We do not collect sensitive information as defined under the Privacy Act 1988 (Cth) (“Privacy Act“), such as racial or ethnicity information, political opinions or associations, criminal records or health information.
In collecting and handling personal information, we are bound by the Privacy Act, including the Australian Privacy Principles (“APPs“), and applicable privacy regulations.
THE PERSONAL INFORMATION WE COLLECT ABOUT YOU
CONNECTED RE may collect personal information about you including, but not limited to your name, address, phone number, email, gender, occupation, personal interests and any other information provided. For some services and products, CONNECTED RE may also collect your personal information to enable verification of your identity, including information from your passport, driver’s licence, and health care and concession cards. If you access any of our services through a social network site such as Facebook, we will collect limited information provided to us by that social network site, such as user name, site ID and email address.
If you are a shareholder of Connected RE Pty Ltd Pty Ltd, CONNECTED RE Group (or its services providers) may collect information about your shareholdings, banking details and tax file numbers for payment of dividends and other amounts.
If you submit personal information to us in relation to an employment opportunity, we may also collect information about your employment and academic history.
We may also collect non-personal information about you including, but not limited to, data relating to your activities on the Websites and CONNECTED RE Group Website (including IP addresses) via tracking technologies such as cookies, web beacons and measurement software or data relating to survey responses.
You acknowledge that the personal information you provide us and which we collect from you, is your own information or information which you have been authorised to provide to us.
HOW WE COLLECT YOUR PERSONAL INFORMATION
CONNECTED RE may collect personal information about you from a variety of sources including, but not limited to:
(a) registering to use the Websites or parts of them through CONNECTED RE or CONNECTED RE account;
(b) logging in to use our Websites via your social networking site (“SNS“) account;
(c) subscribing to receive Alerts/e-brochures and filling in forms, applications (e.g. the 1Form online rental application), surveys or research, participating in promotions and competitions on the Websites or websites of our service providers;
(d) contacting us or our service providers for any reason including, but not limited to, reporting a problem with the Websites, requesting further services or seeking our assistance;
(e) posting or contributing material on our Websites;
(f) using our services and any credit provided by us in connection with those services (see our Credit Reporting Policy below for more detail); and
(g) applying for an employment opportunity with us directly, via an SNS site (eg. LinkedIn) or through your nominated referees.
CONNECTED RE Group may collect personal information about you if you:
(a) are a shareholder of Connected RE Pty Ltd Pty Ltd, then CONNECTED RE Group may collect personal information about you from third parties (including, for example, collection of information from its share or share plan registrar); and
(b) subscribe to receive email alerts, ASX announcements, media releases and other news relating to CONNECTED RE Group through the CONNECTED RE Group Website.
We may also collect your personal information through our related bodies corporate, our service providers and third parties so that we may provide a better or more relevant service or product to you.
If you apply to us for credit, we may also obtain personal information about you from credit reporting bodies (see our Credit Reporting Policy below for more details), other credit providers, existing or previous suppliers of goods or services, your bank and certain other businesses for the purposes of assessing your application.
HOW WE USE YOUR PERSONAL INFORMATION
We use the personal information we have collected largely for the purpose of providing you with products and services that you have requested, responding to your inquiries, creating and maintaining your account and ensuring you comply and adhere to our website terms of use.
More specifically, CONNECTED RE may use personal information which it has collected to:
(a) ensure that content from the Websites is presented in the most effective manner for you and for your computer;
(b) provide a better or more relevant service or product to you, for instance by automatically populating forms on the Websites when you make enquiries of selected estate agents;
(c) combine your personal information with information that CONNECTED RE has collected from its service providers, third parties, cookies or web beacons in order to provide you with a better or more relevant and personalised experience and to improve the quality of its services and the services of third parties. For example, we may combine behavioural data we have collected about you through the use of cookies or web beacons and combine it with your personal information from requests you send to third parties through our website;
(d) personalise and customise your services, experience, advertising and content that you view and engage with on the Websites or the websites of CONNECTED RE service providers and business partners
(e) respond to or provide you with service, products, information and assistance that you request from CONNECTED RE;
(f) contact you to conduct surveys, research and feedback about our products, services or the Websites;
(g) verify your identity when you register or log into our Websites via your SNS account and remind you of your password and username;
(h) allow you to participate in interactive features of our service, when you choose to do so;
(i) help carry out our obligations arising from any contracts entered into between you and us;
(j) to assess your application for credit as a business in connection with our services;
(k) by disclosing the information to debt collection agencies to recover any amounts you owe us; and
(l) notify you about changes to our products and services.
If all or part of this information is not provided, we may not be able to provide these services.
If you are a shareholder of Connected RE Pty Ltd Pty Ltd, CONNECTED RE Group may also use your personal information to:
(a) communicate with, and comply with CONNECTED RE Group’s legal obligations to, its shareholders, and to process payments to them; and
(b) enable its service providers to provide it with services relating to CONNECTED RE Group’s share register and group employee share plan.
If you submit personal information to us in relation to an employment opportunity with us, we may also use your personal information to:
(a) consider you for the position for which you have submitted your personal information to us or any other positions that are or become available in the future;
(b) respond to you in relation to any future application you make for an employment opportunity with us; and
(c) contact your referees in order to collect the information you have consented to us collecting about you in order to consider you for employment opportunities with us.
USING AND DISCLOSING YOUR PERSONAL INFORMATION FOR MARKETING PURPOSES
We may:
(a) use your personal information to provide you with information about offers, promotions, goods or services, which we believe may be of interest to you; and
(b) share your information with our service providers and other third parties so that they can provide you with products or services on our behalf or help us to provide you with the requested products or services including contacting you in relation to the products or services.
If we do contact you by using your personal information in accordance with either of the above, we will give you the opportunity to request that your information not be used for further direct marketing in the future.
We may also, if you request us to by opting-in through your CONNECTED RE Connect or 1Form online rental application, share your information with third parties so they may contact you directly about their offers, promotions, goods or services.
HOW WE DISCLOSE YOUR PERSONAL INFORMATION
We may disclose personal information to our related bodies corporate, service providers or business partners.
We may also disclose your personal information:
(a) to real estate agents or agencies, property developers, builders, retirement community operators and landlords that have listings or advertising on our Websites and which you have requested information from by submitting an enquiry;
(b) to our service providers, so that they can provide you with products or services on our behalf or products or services that you have requested directly from them, or to help us to provide you with our products or services (including if you are a shareholder, to share registrar and share plan management service providers). If you have subscribed to a service through the operating system on your mobile device (including, but not limited to Google’s “Google Now” service), we will disclose information such as your search history to Google. You can opt out of us providing such information to Google through the operating system on your mobile device;
(c) to third parties where you have requested information, services or products from them (eg through using CONNECTED RE Connect or a 1form online rental application);
(d) in conjunction with a sale or similar transfer of a business;
(e) if you apply to us for credit, to:
(i) credit reporting bodies (for the purpose of obtaining credit reporting information about you and other permitted purposes – see our Credit Reporting Policy below for more details); and
(ii) other credit providers, existing or previous suppliers of goods or services, your bank and certain other businesses for the purposes of assessing your application;
(g) relevant public, government or regulatory authorities, our legal representatives or other concerned parties, in special situations where we have reason to believe that disclosing your personal information is necessary to help identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities; and
(h) where we are otherwise authorised or required by law to do so.
If you request information from any organisation through our Websites, you will need to check their privacy policy to find out how they handle your personal information. We are not responsible for the way these organisations collect, use, disclose or handle personal information you provide to them through our Websites.
DISCLOSURE AND STORAGE OF PERSONAL INFORMATION OUTSIDE AUSTRALIA
Personal information submitted by CONNECTED RE’s customers and visitors to our Websites and the CONNECTED RE Group Website may be held on servers located in Australia or in the data centres of CONNECTED RE’s outsourced data processors with data centres in Australia, the United States of America, Europe and Asia. We transfer data outside of Australia to our service providers in order to obtain secure storage, back-up and data retrieval services and to provide services. CONNECTED RE has implemented policies and procedures to safeguard the secure storage and processing of data with its related companies and has verified the security arrangements of its outsourced data processors. When you provide us with your personal information you give us your consent to store your personal information outside of Australia for the purposes described above.
Where we have obtained your consent to do so, we may also share your personal information with our service providers and other third parties located outside Australia so that they can provide you with any products or services requested by you, including contacting you in relation to the products or services. As these entities are located outside of Australia, they are not required to comply with the Privacy Act and you will not be able to seek any redress under the Privacy Act in connection with the use of your information.
SECURITY
We strive to ensure the security, integrity and privacy of personal information we collect. We have established safeguards and use reasonable security measures to protect your personal information from unauthorised access, modification and disclosure. Our employees, contractors, agents and service providers who provide services related to our information systems, are obliged to respect the confidentiality of any personal information held by us. We review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.
CORRECTION AND ACCESS
We will endeavour to take all reasonable steps to keep accurate and up to date, any information which we hold about you. If, at any time, you discover that information held about you is incorrect or you would like to review and confirm the accuracy of your personal information, you can hello@sign.connectedmedia.live.
You can also gain access to the personal information we hold about you, subject to certain exceptions provided for by law. To request access to your personal information, please hello@sign.connectedmedia.live.
COMPLAINTS RESOLUTION
CONNECTED RE is committed to providing its customers with a fair and responsible system for the handling of complaints.
If at any time you have any concerns, complaints or questions in relation to your privacy or the operation of CONNECTED RE, please contact our Privacy Officer at hello@sign.connectedmedia.live so that we may resolve your concerns.
Our Privacy Officer will consider your query and endeavour to respond to you promptly.
For more information about privacy issues in Australia and protecting your privacy, visit the Office of the Australian Information Commissioner’s website.
COOKIES AND WEB BEACONS
We use cookies, web beacons and measurement software and tools on the Websites and CONNECTED RE Group Website and so do our services providers and third parties such as our analytics, advertising or ad serving partners. We use and disclose the information collected through the use of cookies, web beacons and measurement software and tools in accordance with this Privacy Policy. This includes using the information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. We may allow other third parties to use their own cookies and web beacons to collect information about your visits to the Websites and CONNECTED RE Group Website.
We may combine our cookies, information collected through the cookies and web beacons on the Websites and CONNECTED RE Group Website with other information (including information collected by third parties using their own cookies and web beacons and providing our cookies and information to third parties) and use analytics services such as Firebase Analytics – to provide better or more relevant services and advertising to you on the Websites, the CONNECTED RE Group Website and third party websites. Our service providers and other third parties may do the same in order to provide more relevant services and advertising to you through other websites that you may visit.
COOKIE CHOICES
If you do not want information collected through the use of cookies, web beacons or measurement software and tools, you may be able to delete or reject Cookies or some of the measurement software features through your browser or the settings section of your mobile or tablet device. Disabling these features may cause some of the functions on the Websites and CONNECTED RE Group Website, or products and services not to work properly.
APPLICATIONS, WIDGETS OR LINKS TO OTHER WEBSITES
We provide links to websites outside of the Websites and REA Group Website, as well as to third party websites. We also allow some third parties to display widgets and applications on our Websites that allow you to interact and share content including social media buttons such as Facebook share and like, Twitter, Pinterest and Google+. These linked sites, applications and widgets are not under our control, and we cannot accept responsibility for the conduct of companies linked to the Websites and CONNECTED RE Group Website, or their collection of information through these third party applications or widgets. Before disclosing your personal information on any other website, or using these applications or widgets we advise you to examine the terms and conditions of using that website and the relevant third party’s data collection practices and controls in their privacy policy.
LEGAL INFORMATION
Contractual Terms of Use of the CONNECTED RE platform.
If you browse or otherwise access any content or data on the CONNECTED RE platform (including its website, mobile site or apps), you agree to be bound by these terms.
These terms of use form the basis on which you may access and use our platform, including its websites, any subdomains of those websites, mobile sites, apps, APIs and widgets (together called “our platform” in these terms).
We reserve the right to change any or all of our terms of use or other conditions for using our platform at any time by publishing the new terms or conditions on our website. Your use of our platform constitutes your acceptance of those terms. Should you object to any of our terms of use or other notices on our platform your sole option is to immediately cease your use of our platform.
We do not warrant that content, links, or subdomains contained on, or associated with our website will be available and accessible to you at all times. We may change the path or location of a link or sub-domain, or redirect content contained within a link or subdomain on our website at any time without prior notice to you. We do not warrant that any links that you forward will remain constant at the time that you forward or share them, as they are subject to change at any time without notice to you.
Information on our platform and in any CONNECTED RE publication should not be regarded as a substitute for professional legal, financial or real estate advice.
CONNECTED RE is a associated with Connected RE Pty Ltd Pty Ltd is responsible for maintaining our platform and all CONNECTED RE publications make no warranty as to the accuracy or reliability of the information contained therein (including, but not limited to, any content or information generated on our platform by or on behalf of CONNECTED RE, and any Third Party Content on our website) and CONNECTED RE and its related entities, directors, officers and agents disclaim all liability and responsibility for any direct or indirect loss or damage which may be suffered by any recipient through relying on anything contained in or omitted from our platform or publications.
Restrictions on use of websites
In accessing or using our platform you agree that you will not:
(a) use any automated device, software, process or means to access, retrieve, scrape, or index our platform or any content on our website;
(b) use any device, software, process or means to interfere or attempt to interfere with the proper working on our website;
(c) undertake any action that will impose a burden or make excessive traffic demands on our infrastructure that we deem, in our sole discretion to be unreasonable or disproportionate site usage;
(d) use or index any content or data on our platform for purposes of:
(i) constructing or populating a searchable database of properties,
(ii) building a database of property information; or
(iii) competing with us in any manner that we have not specifically authorised;
(e) transmit spam, chain letters, contests, junk email, surveys, or other mass messaging, whether commercial in nature or not;
(f) use our platform or any content from our platform in any manner which is, in our sole discretion, not reasonable and / or not for the purpose which it is made available;
(g) violate the rights of any person, including copyright, trade secret, privacy right, or any other intellectual property or proprietary right;
(h) pose as any person or entity or attempt to solicit money, passwords or personal information from any person;
(i) act in violation of any Term of Use or other condition posed by us or any applicable law;
(j) reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit our platform or any content on our website, except as expressly authorised by us; or
(k) transmit or attempt to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature.
(l) submitting an offer for a rental property or property for sale does not confirm ownership or confirmation of any property.
We reserve the right to exercise whatever means we deem necessary to prevent unauthorised access to or use of our website, including, but not limited to, instituting technological barriers, or reporting your conduct to any person or entity.
Copyright
The subject matter on and accessible from our platform and publications is copyright. Apart from fair dealing permitted by the Copyright Act 1968, CONNECTED RE grants visitors to the site permission to download copyright material only for private and non-commercial purposes. For reproduction or use of CONNECTED RE copyright material beyond such use, written permission must be obtained directly from CONNECTED RE or the relevant copyright owner. If given, permission will be subject to the requirement that the copyright owner’s name and interest in the material be acknowledged when the material is reproduced or quoted, in whole or in part.
Third party links and advertising
Our platform often includes advertisements, hyperlinks and pointers to websites operated by third parties. Links to third party websites include, without limitation, links to our platform of some of our real estate agency customers. Those third party websites do not form part of our platform and are not under the control of or the responsibility of CONNECTED RE. When you link to those websites you leave our platform and do so entirely at your own risk. CONNECTED RE and its related entities make no warranty as to the accuracy or reliability of the information contained on any third party websites, and CONNECTED RE and its related entities, directors, officers and agents disclaim all liability and responsibility for any direct or indirect loss or damage which may be suffered by you through relying on anything contained on or omitted from such third party websites. A display of advertising does not imply an endorsement or recommendation by CONNECTED RE.
Contributions
In this section ‘Contributions’, means information including data, text, video, still images, audio or other material that CONNECTED RE has permitted you to host, share, publish, post, store or upload on our platform as permitted under these terms.
CONNECTED RE may at any time, without liability to you, remove, alter or disable access to any or all of your Contributions in its sole discretion without prior notice to you. Without limiting the previous sentence, CONNECTED RE may remove or disable access to any or all your Contributions if it considers that:
(a) those Contributions are in breach of any law or regulation;
(b) those Contributions infringe the intellectual property rights of any third party;
(c) it is required to do so by a regulatory body or any relevant authority pursuant to an interim or final take-down notice;
(d) those Contributions are:
(i) misleading or deceptive;
(ii) inappropriate having regard to the purpose of our platform;
(iii) likely to cause offence;
(iv) materially incorrect;
(v) obscene;
(vi) defamatory;
(vii) otherwise unlawful; or
(viii) corrupted, due to the presence of a virus or other disabling code.
You retain all of your ownership rights in your Contributions. CONNECTED RE is under no obligation to treat your Contributions as proprietary information.
To the extent that any Contributions are proprietary in nature, you grant CONNECTED RE a worldwide, nonexclusive, royalty-free, perpetual, transferable and irrevocable licence to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and display and publicly perform your Contributions throughout the world in any medium, whether currently in existence or not. You also grant each user of our platform a nonexclusive licence to use, reproduce, adapt, translate, distribute, prepare derivative works of, display and perform your Contributions as permitted by CONNECTED RE and these terms.
You grant CONNECTED RE, in respect of Contributions to its website the right to use your name or the name you submit with the Contribution, and, the right to represent and warrant that:
(a) you own and control all of the rights to the Contributions; or
(b) you have the lawful right including all necessary licences, rights, consents, and permissions to use and authorise CONNECTED RE to display the Contributions.
For any Contributions that you may retain moral rights in, you declare that:
(a) you do not require that any personally identifying information be used in connection with the Contribution, or any derivative work, upgrade or update of the Contribution; and
(b) You understand that when accessing our platform, you may be exposed to the Contributions of other users of our platform. You acknowledge and agree that CONNECTED RE does not have control of and is not responsible for these other Contributions. You release CONNECTED RE from any claims that you could assert against CONNECTED RE relating to or in connection with these other Contributions.
You represent and warrant that:
(a) you have the lawful right including all necessary licences, rights, consents, and permissions to use and authorise CONNECTED RE to display your Contributions; and
(b) you will not make any Contributions that:
(i) infringe the intellectual property rights of any third party, and you agree to pay all royalties, fees or other monies payable by reason of any Contributions made by you;
(ii) are misleading or deceptive;
(iii) are materially incorrect;
(iv) are likely to cause offence;
(v) directly or indirectly involve the advertising or marketing of any products or services;
(vi) are obscene, including pornographic, hateful, racially or ethnically offensive material;
(vii) are defamatory;
(viii) are otherwise unlawful or encourage unlawful conduct; or
(ix) are otherwise inappropriate having regard to the purpose of our platform.
Third Party Content
Our platform contains content provided to CONNECTED RE by other parties (Third Party Content). CONNECTED RE does not have a practice of monitoring or making inquiries about Third Party Content. CONNECTED RE is not responsible for, does not endorse and makes no representations either expressly or impliedly concerning Third Party Content. Third Party Content does not represent the views of CONNECTED RE. You rely on Third Party Content completely at your own risk.
Platform providers
Our apps are provided subject to the platform or software provider’s terms.
(a) Apple
If you download one of our apps through iTunes, you acknowledge that these terms incorporate an end user licence agreement between you and CONNECTED RE. The end user licence agreement is between us and you – it is not an agreement between Apple Inc. (Apple) and you.
We grant you a non-transferable licence to use the app on any iPhone or iPod touch that you own or control. You must comply with the Usage Rules in the App Store Terms.
You acknowledge that:
· CONNECTED RE (not Apple) is solely responsible for the app and its contents; and
· Apple is not required to provide maintenance or support services for the app.
If the app fails to comply with a warranty (if any), you may notify Apple and Apple will refund the app purchase price to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. Any other claims, losses, liabilities, damages, costs or expenses attributable to a warranty failure (if any) is our responsibility.
We are (and Apple is not) responsible for:
· addressing any claims by you or any third party relating to the app or your possession or use of the app, including (but not limited to): (i) product liability claims; (ii) failure of the app to conform to any applicable legal or regulatory requirement; and (iii) claims under consumer protection or similar legislation; and
· investigating, defending, settling and discharging any third party claim that the app or your possession or use of the app infringes that third party’s intellectual property rights.
You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
If you have any questions, complaints or claims you can contact us at hello@sign.connectedmedia.live, via the ‘feedback’ option on the app Settings
You acknowledge and agree that Apple and its subsidiaries are third party beneficiaries of this end user licence agreement and that, your acceptance of these terms (and this end user licence agreement), gives Apple (and you accept that Apple has) the right to enforce the end user licence agreement against you as a third party beneficiary of the agreement.
(b) Android
Apps accessible via Android devices include software from The Android Open Source Project Copyright (c) 2005-2008, The Android Open Source Project. Licensed under the Apache License, Version 2.0 (the “License”); you may not use this file except in compliance with the License. Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.
Property Reports
If you request a property or suburb report or price estimate (Property Report) via our platform, you consent to the use of your email address for the purposes described in our Privacy Policy. Property Reports are of a general nature only, based on historical data and will not take into account the potential impact of external factors (such as changes in the economy, future planned infrastructure, regulation, environment or the property market) which may affect the value of the property. Property Reports should not be regarded as advice or relied upon by you or any other person and we recommend that you seek professional advice before making any property decisions. In providing a Property Report, we do not act as an agent for you or any real estate professional involved in preparation of the report. For the avoidance of doubt, indicated sections of Property Reports and sections provided by real estate professionals (including any price estimate) are deemed to be Third Party Content for the purposes of the section immediately above.
Editorial content
Any editorial content or articles on our site are of a general nature only and do not consider your personal objectives, financial situation or particular needs. Editorial content should not be regarded as advice or relied upon by you or any other person and we recommend that you seek professional advice before acting on the content. For the avoidance of doubt, editorial content provided by third party authors that are not employed by us is deemed to be Third Party Content for the purposes of the
Further warranties
You represent and warrant that:
(a) your use of our platform will comply at all times with these terms and any directions we make to you in relation to your use of our platform from time to time;
(b) you will make sure that you keep your username and password by which you access ‘CONNECTED RE’ confidential and secure at all times; and
(c) you accept all liability for any unauthorised use of any username and password issued except for unauthorised use resulting from any negligent act or omission legally attributable to CONNECTED RE.
Indemnity
You agree to indemnify and hold CONNECTED RE and its affiliates (and their officers, agents, partners and employees) harmless against any and all loss, liability, claim or demand (including reasonable attorneys’ fees) arising out of, or in connection with your use of and access to our platform or making Contributions not in accordance with these terms.
Policy for linking to our website
You may only link to content on our platform if we consent. If we do allow you to link to our platform, it is on condition that you do not:
(a) attribute a link to CONNECTED RE content as being a link to your own or someone else’s content (for example, use your own logo to link to our content);
(b) attribute a link to our site and then link somewhere else;
(c) frame our content in such a way as to present it as your own or as belonging to anyone other than us or our licensors; or
(d) link to our content as part of a website that aggregates property listings and/or information or competes with us in any manner.
We reserve the right to require that you do not link to our content and we may exercise this right by giving notice to you. We reserve complete discretion in relation to our exercise of this right, which may be due to the matters or circumstances above, or any other matter or circumstance we consider is reasonable.
Limitation of liability
Certain rights and remedies may be available under the Competition and Consumer Act 2010 (Cth) similar legislation of other States or Territories and may not be permitted to be excluded, restricted or modified. Apart from those that cannot be excluded. To the extent permitted by law, our liability for breach of any implied warranty or condition that cannot be excluded is restricted, at our option to: the re-supply of services or payment of the cost of re-supply of services; or the replacement or repair of goods or payment of the cost of replacement or repair.
IN NO EVENT SHALL CONNECTED RE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF CUSTOMERS, LOSS OF CAPITAL, DOWNTIME COSTS, LOSS OF PROFIT, LOSS OF OR DAMAGE TO REPUTATION, LOSS UNDER OR IN RELATION TO ANY OTHER CONTRACT, LOSS OF DATA, LOSS OF USE OF DATA, LOSS OF ANTICIPATED SAVINGS OR BENEFITS SUFFERED OR INCURRED BY OR AWARDED AGAINST YOU UNDER OR IN ANY WAY CONNECTED WITH THIS AGREEMENT OR THE WEBSITES. NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, THE AGGREGATE LIABILITY OF CONNECTED RE GROUP LTD AND ITS RELATED ENTITIES TO YOU FOR ANY CAUSE OF ACTION WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO $100.00.
Jurisdiction
Your use of our platform, these terms, and all of our legal terms and notices will be governed by and construed in accordance with the laws of Australia and by using our platform you irrevocably and unconditionally submit to the jurisdiction of the courts of all Australian States and Territories.
Privacy Policy
INTRODUCTION
CONNECTED RE Pty Ltd (CONNECTED RE) operates the following websites across desktop, mobile, tablet and apps (including any subdomains):
· CONNECTED RE;
· CONNECTED RE App
· CONNECTED RE-REALESTATE
collectively known as the “Websites” in this Privacy Policy.
Connected RE Pty Ltd Pty Ltd (“CONNECTED RE) operates the above websites (“CONNECTED RE REALESTATE“). CONNECTED RE is a subsidiary of Connected RE Pty Ltd Pty Ltd.
CONNECTED RE and Connected RE Pty Ltd pty Ltd Group are together known as “CONNECTED RE” or “we”, “our” and “us” in this Privacy Policy (unless the context requires), except in relation to the Credit Reporting Policy where “CONNECTED RE” or “we”, “our” and “us” refer only to CONNECTED RE.
This Privacy Policy sets out the manner in which we collect, use, disclose and manage personal information. By using the Websites and the CONNECTED RE Group Website, subscribing to our services or entering into an agreement with us in relation to the Websites, you are taken to have read, and agreed to the collection, use, disclosure and handling of your personal information in accordance with this Privacy Policy.
We may modify this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes. If you are a customer and the modification would result in a material change to either party’s rights or obligations and, for that reason, may cause you material detriment, we will give you at least 30 days’ written notice via email before the modification is to take effect and you may terminate your agreement with us during this period if you consider that the modification will cause you material detriment. For non-material changes we make that would not cause material detriment to a customer, we will give customers at least 30 days’ written notice via their email , before the modification is to take effect, but customers may not terminate as a result of this modification during this period.
RESPECTING INFORMATION PRIVACY
We recognise the importance of protecting personal information. We do not collect sensitive information as defined under the Privacy Act 1988 (Cth) (“Privacy Act“), such as racial or ethnicity information, political opinions or associations, criminal records or health information.
In collecting and handling personal information, we are bound by the Privacy Act, including the Australian Privacy Principles (“APPs“), and applicable privacy regulations.
THE PERSONAL INFORMATION WE COLLECT ABOUT YOU
CONNECTED RE may collect personal information about you including, but not limited to your name, address, phone number, email, gender, occupation, personal interests and any other information provided. For some services and products, CONNECTED RE may also collect your personal information to enable verification of your identity, including information from your passport, driver’s licence, and health care and concession cards. If you access any of our services through a social network site such as Facebook, we will collect limited information provided to us by that social network site, such as user name, site ID and email address.
If you are a shareholder of Connected RE Pty Ltd Pty Ltd, CONNECTED RE Group (or its services providers) may collect information about your shareholdings, banking details and tax file numbers for payment of dividends and other amounts.
If you submit personal information to us in relation to an employment opportunity, we may also collect information about your employment and academic history.
We may also collect non-personal information about you including, but not limited to, data relating to your activities on the Websites and CONNECTED RE Group Website (including IP addresses) via tracking technologies such as cookies, web beacons and measurement software or data relating to survey responses.
You acknowledge that the personal information you provide us and which we collect from you, is your own information or information which you have been authorised to provide to us.
HOW WE COLLECT YOUR PERSONAL INFORMATION
CONNECTED RE may collect personal information about you from a variety of sources including, but not limited to:
(a) registering to use the Websites or parts of them through CONNECTED RE or CONNECTED RE account;
(b) logging in to use our Websites via your social networking site (“SNS“) account;
(c) subscribing to receive Alerts/e-brochures and filling in forms, applications (e.g. the 1Form online rental application), surveys or research, participating in promotions and competitions on the Websites or websites of our service providers;
(d) contacting us or our service providers for any reason including, but not limited to, reporting a problem with the Websites, requesting further services or seeking our assistance;
(e) posting or contributing material on our Websites;
(f) using our services and any credit provided by us in connection with those services (see our Credit Reporting Policy below for more detail); and
(g) applying for an employment opportunity with us directly, via an SNS site (eg. LinkedIn) or through your nominated referees.
CONNECTED RE Group may collect personal information about you if you:
(a) are a shareholder of Connected RE Pty Ltd Pty Ltd, then CONNECTED RE Group may collect personal information about you from third parties (including, for example, collection of information from its share or share plan registrar); and
(b) subscribe to receive email alerts, ASX announcements, media releases and other news relating to CONNECTED RE Group through the CONNECTED RE Group Website.
We may also collect your personal information through our related bodies corporate, our service providers and third parties so that we may provide a better or more relevant service or product to you.
If you apply to us for credit, we may also obtain personal information about you from credit reporting bodies (see our Credit Reporting Policy below for more details), other credit providers, existing or previous suppliers of goods or services, your bank and certain other businesses for the purposes of assessing your application.
HOW WE USE YOUR PERSONAL INFORMATION
We use the personal information we have collected largely for the purpose of providing you with products and services that you have requested, responding to your inquiries, creating and maintaining your account and ensuring you comply and adhere to our website terms of use.
More specifically, CONNECTED RE may use personal information which it has collected to:
(a) ensure that content from the Websites is presented in the most effective manner for you and for your computer;
(b) provide a better or more relevant service or product to you, for instance by automatically populating forms on the Websites when you make enquiries of selected estate agents;
(c) combine your personal information with information that CONNECTED RE has collected from its service providers, third parties, cookies or web beacons in order to provide you with a better or more relevant and personalised experience and to improve the quality of its services and the services of third parties. For example, we may combine behavioural data we have collected about you through the use of cookies or web beacons and combine it with your personal information from requests you send to third parties through our website;
(d) personalise and customise your services, experience, advertising and content that you view and engage with on the Websites or the websites of CONNECTED RE service providers and business partners
(e) respond to or provide you with service, products, information and assistance that you request from CONNECTED RE;
(f) contact you to conduct surveys, research and feedback about our products, services or the Websites;
(g) verify your identity when you register or log into our Websites via your SNS account and remind you of your password and username;
(h) allow you to participate in interactive features of our service, when you choose to do so;
(i) help carry out our obligations arising from any contracts entered into between you and us;
(j) to assess your application for credit as a business in connection with our services;
(k) by disclosing the information to debt collection agencies to recover any amounts you owe us; and
(l) notify you about changes to our products and services.
If all or part of this information is not provided, we may not be able to provide these services.
If you are a shareholder of Connected RE Pty Ltd Pty Ltd, CONNECTED RE Group may also use your personal information to:
(a) communicate with, and comply with CONNECTED RE Group’s legal obligations to, its shareholders, and to process payments to them; and
(b) enable its service providers to provide it with services relating to CONNECTED RE Group’s share register and group employee share plan.
If you submit personal information to us in relation to an employment opportunity with us, we may also use your personal information to:
(a) consider you for the position for which you have submitted your personal information to us or any other positions that are or become available in the future;
(b) respond to you in relation to any future application you make for an employment opportunity with us; and
(c) contact your referees in order to collect the information you have consented to us collecting about you in order to consider you for employment opportunities with us.
USING AND DISCLOSING YOUR PERSONAL INFORMATION FOR MARKETING PURPOSES
We may:
(a) use your personal information to provide you with information about offers, promotions, goods or services, which we believe may be of interest to you; and
(b) share your information with our service providers and other third parties so that they can provide you with products or services on our behalf or help us to provide you with the requested products or services including contacting you in relation to the products or services.
If we do contact you by using your personal information in accordance with either of the above, we will give you the opportunity to request that your information not be used for further direct marketing in the future.
We may also, if you request us to by opting-in through your CONNECTED RE Connect or 1Form online rental application, share your information with third parties so they may contact you directly about their offers, promotions, goods or services.
HOW WE DISCLOSE YOUR PERSONAL INFORMATION
We may disclose personal information to our related bodies corporate, service providers or business partners.
We may also disclose your personal information:
(a) to real estate agents or agencies, property developers, builders, retirement community operators and landlords that have listings or advertising on our Websites and which you have requested information from by submitting an enquiry;
(b) to our service providers, so that they can provide you with products or services on our behalf or products or services that you have requested directly from them, or to help us to provide you with our products or services (including if you are a shareholder, to share registrar and share plan management service providers). If you have subscribed to a service through the operating system on your mobile device (including, but not limited to Google’s “Google Now” service), we will disclose information such as your search history to Google. You can opt out of us providing such information to Google through the operating system on your mobile device;
(c) to third parties where you have requested information, services or products from them (eg through using CONNECTED RE Connect or a 1form online rental application);
(d) in conjunction with a sale or similar transfer of a business;
(e) if you apply to us for credit, to:
(i) credit reporting bodies (for the purpose of obtaining credit reporting information about you and other permitted purposes – see our Credit Reporting Policy below for more details); and
(ii) other credit providers, existing or previous suppliers of goods or services, your bank and certain other businesses for the purposes of assessing your application;
(g) relevant public, government or regulatory authorities, our legal representatives or other concerned parties, in special situations where we have reason to believe that disclosing your personal information is necessary to help identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities; and
(h) where we are otherwise authorised or required by law to do so.
If you request information from any organisation through our Websites, you will need to check their privacy policy to find out how they handle your personal information. We are not responsible for the way these organisations collect, use, disclose or handle personal information you provide to them through our Websites.
DISCLOSURE AND STORAGE OF PERSONAL INFORMATION OUTSIDE AUSTRALIA
Personal information submitted by CONNECTED RE’s customers and visitors to our Websites and the CONNECTED RE Group Website may be held on servers located in Australia or in the data centres of CONNECTED RE’s outsourced data processors with data centres in Australia, the United States of America, Europe and Asia. We transfer data outside of Australia to our service providers in order to obtain secure storage, back-up and data retrieval services and to provide services. CONNECTED RE has implemented policies and procedures to safeguard the secure storage and processing of data with its related companies and has verified the security arrangements of its outsourced data processors. When you provide us with your personal information you give us your consent to store your personal information outside of Australia for the purposes described above.
Where we have obtained your consent to do so, we may also share your personal information with our service providers and other third parties located outside Australia so that they can provide you with any products or services requested by you, including contacting you in relation to the products or services. As these entities are located outside of Australia, they are not required to comply with the Privacy Act and you will not be able to seek any redress under the Privacy Act in connection with the use of your information.
SECURITY
We strive to ensure the security, integrity and privacy of personal information we collect. We have established safeguards and use reasonable security measures to protect your personal information from unauthorised access, modification and disclosure. Our employees, contractors, agents and service providers who provide services related to our information systems, are obliged to respect the confidentiality of any personal information held by us. We review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.
CORRECTION AND ACCESS
We will endeavour to take all reasonable steps to keep accurate and up to date, any information which we hold about you. If, at any time, you discover that information held about you is incorrect or you would like to review and confirm the accuracy of your personal information, you can hello@sign.connectedmedia.live.
You can also gain access to the personal information we hold about you, subject to certain exceptions provided for by law. To request access to your personal information, please hello@sign.connectedmedia.live.
COMPLAINTS RESOLUTION
CONNECTED RE is committed to providing its customers with a fair and responsible system for the handling of complaints.
If at any time you have any concerns, complaints or questions in relation to your privacy or the operation of CONNECTED RE, please contact our Privacy Officer at hello@sign.connectedmedia.live so that we may resolve your concerns.
Our Privacy Officer will consider your query and endeavour to respond to you promptly.
For more information about privacy issues in Australia and protecting your privacy, visit the Office of the Australian Information Commissioner’s website.
COOKIES AND WEB BEACONS
We use cookies, web beacons and measurement software and tools on the Websites and CONNECTED RE Group Website and so do our services providers and third parties such as our analytics, advertising or ad serving partners. We use and disclose the information collected through the use of cookies, web beacons and measurement software and tools in accordance with this Privacy Policy. This includes using the information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. We may allow other third parties to use their own cookies and web beacons to collect information about your visits to the Websites and CONNECTED RE Group Website.
We may combine our cookies, information collected through the cookies and web beacons on the Websites and CONNECTED RE Group Website with other information (including information collected by third parties using their own cookies and web beacons and providing our cookies and information to third parties) and use analytics services such as Firebase Analytics – to provide better or more relevant services and advertising to you on the Websites, the CONNECTED RE Group Website and third party websites. Our service providers and other third parties may do the same in order to provide more relevant services and advertising to you through other websites that you may visit.
COOKIE CHOICES
If you do not want information collected through the use of cookies, web beacons or measurement software and tools, you may be able to delete or reject Cookies or some of the measurement software features through your browser or the settings section of your mobile or tablet device. Disabling these features may cause some of the functions on the Websites and CONNECTED RE Group Website, or products and services not to work properly.
APPLICATIONS, WIDGETS OR LINKS TO OTHER WEBSITES
We provide links to websites outside of the Websites and REA Group Website, as well as to third party websites. We also allow some third parties to display widgets and applications on our Websites that allow you to interact and share content including social media buttons such as Facebook share and like, Twitter, Pinterest and Google+. These linked sites, applications and widgets are not under our control, and we cannot accept responsibility for the conduct of companies linked to the Websites and CONNECTED RE Group Website, or their collection of information through these third party applications or widgets. Before disclosing your personal information on any other website, or using these applications or widgets we advise you to examine the terms and conditions of using that website and the relevant third party’s data collection practices and controls in their privacy policy.
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